Question 1

How long has Watertite Company been in business?

Accepted Answer

Watertite Company has been serving Eastern Massachusetts since 1974, giving us over 50 years of experience in home improvement. We're a family-owned business that has built a reputation for quality workmanship and exceptional customer service.

Question 2

What services does Watertite Company offer?

Accepted Answer

We offer comprehensive home improvement services including roofing, skylights, siding, windows, doors, carpentry, chimney services, HVAC, foundation work, decks, pavers, fireplaces, gutters, waterproofing, tile and stone work, electrical services, and custom remodeling projects.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed and insured. We have four licensed builders on staff and carry comprehensive insurance coverage to protect both our workers and your property during all projects.

Question 4

Do you provide free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all our services. Our experienced team will assess your project needs and provide you with a detailed quote at no cost.

Question 5

What areas do you serve?

Accepted Answer

We serve Eastern Massachusetts including Essex County, Middlesex County, Suffolk County, Norfolk County, and Plymouth County. This includes cities like Boston, Cambridge, Newton, Brookline, Somerville, and many others throughout the region.

Question 6

What makes Watertite different from other contractors?

Accepted Answer

Unlike online contractor marketplaces, we're an established family business with 50+ years of experience. We have four licensed builders on staff, are a CertainTeed SELECT ShingleMaster contractor, and a VELUX 5-Star skylight installer. We provide quality workmanship and professional service.

Question 7

Do you offer warranties on your work?

Accepted Answer

Yes, we provide comprehensive warranties on all our work. The specific warranty terms vary by service and materials used, but we stand behind our craftsmanship and use only high-quality materials from trusted manufacturers.

Question 8

How long does a typical roofing project take?

Accepted Answer

Most residential roofing projects take 1-3 days to complete, depending on the size and complexity of the roof. Weather conditions and any unexpected issues discovered during the project may affect the timeline. We'll provide you with a detailed schedule during your estimate.

Question 9

What roofing materials do you work with?

Accepted Answer

We work with all types of roofing materials including architectural shingles, designer shingles, metal roofing, copper roofing, slate, and flat roof systems like TPO and EPDM. As a CertainTeed SELECT ShingleMaster contractor, we specialize in premium shingle installations.

Question 10

Are you a VELUX certified installer?

Accepted Answer

Yes, we are a VELUX 5-Star skylight installer, which is the highest certification level. This means we have extensive training and experience with VELUX products and can provide expert installation and service for all types of skylights.

Question 11

Do you handle insurance claims?

Accepted Answer

Yes, we have extensive experience working with insurance companies for storm damage and other covered claims. We can help guide you through the insurance process and work directly with your adjuster to ensure proper repairs are completed.

Question 12

What payment methods do you accept?

Accepted Answer

We accept cash, checks, and all major credit cards. We also offer financing options for larger projects. Payment terms will be discussed during your estimate and clearly outlined in your contract.

Question 13

Do you clean up after the project is completed?

Accepted Answer

Absolutely! We take pride in leaving your property clean and tidy. Our crews use magnetic tools to pick up nails and metal debris, and we ensure all materials and waste are properly disposed of before considering the job complete.

Question 14

Can you help with permits?

Accepted Answer

Yes, we handle all necessary permits for your project. Our licensed builders are familiar with local building codes and permit requirements, and we'll take care of the paperwork to ensure your project is compliant.

Question 15

What should I expect during the estimate process?

Accepted Answer

During your free estimate, one of our experienced professionals will thoroughly inspect your project area, discuss your needs and preferences, explain available options, and provide you with a detailed written quote. We'll answer all your questions and provide honest recommendations.

Question 16

Do you offer emergency services?

Accepted Answer

Yes, we provide emergency services for urgent situations like storm damage, roof leaks, or other issues that could cause immediate damage to your property. Contact us at (508) 655-5588 for emergency assistance.

Question 17

How do I schedule a consultation?

Accepted Answer

You can schedule a free consultation by calling us at (508) 655-5588, emailing us at info@watertiteco.com, or filling out our online contact form. We'll respond promptly to set up a convenient time for your estimate.

Question 18

What types of siding do you install?

Accepted Answer

We install all types of siding including vinyl siding, composite siding, cement board siding, wood clapboard, and wood shaker siding. We'll help you choose the best option for your home's style, budget, and maintenance preferences.

Question 19

Do you install energy-efficient windows?

Accepted Answer

Yes, we specialize in energy-efficient window installations that can help reduce your heating and cooling costs. We work with top manufacturers to provide windows that meet or exceed Energy Star requirements.

Question 20

Can you help with custom remodeling projects?

Accepted Answer

Absolutely! With four licensed builders on staff, we handle everything from minor renovations to complete gut remodels and teardowns. We can help bring your vision to life with custom carpentry, built-ins, and specialized construction work.

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